Shipping & Returns

Redolence Organic Tea Company processes and ships out all orders placed through the website within 3-5 business days via The United States Postal Service (USPS). We welcome you to contact us at hello@redolenceorganicteacompany.com if you have not received your order within 10 days.

Redolence Organic Tea Company is not responsible for any orders damaged, lost, or stolen once shipped or delivered. We warmly invite you to contact USPS to help you resolve your damaged package concerns. Click here to be guided through the process https://www.usps.com/help/claims.htm.

Shipping Policy

Redolence Organic Tea Company does not accept returns, exchanges or refunds of any products unless we are responsible for the defect. 

Return, Refund, & Exchange Policy